Job Description:
As a Sales Support professional, you play a vital role in ensuring our team’s success. Your responsibilities include providing administrative assistance, managing social media posts, and handling incoming queries from our digital platforms. Your efficiency and attention to detail contribute to a seamless customer experience and the growth of our business.

Key Responsibilities:

Sales Assistance:
Provide administrative support to the (sales) team, including data entry, report generation, and order processing.
Assist in preparing sales proposals, presentations, and quotations.
Coordinate with clients to schedule appointments, deliveries, and follow-ups.

Social Media:
Create content and graphics to promote our products and services within company guidelines.
Schedule social media posts on platforms such as Facebook, Instagram, and LinkedIn.
Monitor social media accounts, respond to comments, and engage with followers.
Analyze social media performance and suggest improvements.

Digital Platform Queries:
Respond to incoming queries and messages from our website, email, whatsapp and other digital platforms.
Provide information, assistance, and follow-ups to address customer inquiries and concerns.
Collaborate with the sales team to ensure timely and accurate responses.

Sales Support Tasks:
Maintain accurate and organized records of sales-related activities.
Assist in tracking inventory levels and coordinating product availability.
Handle administrative tasks such as filing, document preparation, and maintaining sales databases.

Qualifications:

Education:
– High school diploma or equivalent (Associate’s degree preferred).

Experience:
Proven experience in administrative support or sales assistance.
Preferably knowledge of CRM or Bookkeeping Software (experience with Odoo is a pre)
Familiarity with social media management and digital communication.

Skills:
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficiency in using social media platforms and customer relationship management (CRM) tools.
Attention to detail and problem-solving skills.

Working Hours:
The standard working hours for this position are 40 hours per week.

Please send in your application through the form below no later than April 3rd, 2024.